Policies & Contact

SECTION A – Guest Acknowledgment

Riviera Motel is a privately owned property, and every guest reservation is important to us. If your travel plans change, please notify us at least 3 days prior to your arrival to cancel your reservation.

If you cancel with less than 3 days’ notice, shorten your stay, fail to show up, or check out early, you will be responsible for the full cost of your reservation.

Rates & Policies

• Rates and policies may change during peak seasons and special request periods.
• Check-in: 3:00 PM – 10:30 PM
• Check-out: 10:30 AM
  • Late check-out past 10:30 AM will result in an additional night’s charge.

Payment & Reservation Holding

• Your credit card is only used to hold your reservation—no charges will be made before check-in.

Special Requests

• Special requests are not guaranteed and are subject to room availability. If a suitable room is available upon arrival, we will accommodate your request accordingly.

Guest Responsibilities

By booking a stay at Riviera Motel, you agree to comply with:

• All house rules, policies, and disclaimers.
• Any reasonable instructions from motel staff.
• Local laws and regulations during your stay.

Lost & Left-Behind Items

Riviera Motel is not responsible for lost or forgotten items. Guests are responsible for the safety of their belongings at all times.

SECTION B – Property Policies

Smoking Policy

• Smoking is strictly prohibited indoors.
• If evidence of smoking is found inside the room (including strong odors), a $200 cleaning fee will be charged.
• Designated outdoor smoking areas are available.

Pet Policy

• No pets allowed.
• If a pet is found in the room, a $200 cleaning fee will be applied.

Bicycle Policy

• Bicycles are not allowed inside rooms.
• Any damage or stains caused by a bicycle inside a room will result in a $200 cleaning/repair fee.

Damage & Stain Policy

• Guests are responsible for any damage or stains found in the room.
• A $200 fee will be charged for excessive cleaning or repairs due to:
  • Marks, dents, or scratches on walls, doors, or furniture.
  • Stains from food, beverages, or other substances.
  • Do not squash or smear insects on walls, furniture, or surfaces.

Liability Policy

• Riviera Motel is not liable for any accidents or injuries that occur on the premises.

Room Key Return Policy

• Please return your room key to the front desk or use the designated dropbox near the lobby entrance.
• Unreturned keys will incur a $35 replacement fee per key.